Humana They or and or sales agent Toshia sold a medical medicare policy I didn't need with false information. Lexington KY Internet

 Every year I have to sign up for a prescription policy only. I have medicare . The sales agent Toshia said I could take out educate medical with them. I said things like don't think I needed too. Just rx. Asked things like does it process with same benefits i qualify for . She said yes. I ran off what I knew I qualified for. Part b premium paid by medicaid. No copay except small ones on my rx and possibly on medical procedures but never had to sign up for medical policy with medicare. She said medicare had changed. So she listed things like premiums and Co pays and premiums, deductibles. Said I was 100 percent on those things. Again she said medicare has changed. After awhile she said I would only have to pay couple months . Then she said I would be refunded after that for premiums on rx and medical. Then no more would be taken out of my ssid check. Called humana in march about refund? Said no refund coming.

Went round and round with them, who. Said to call medicare, medicaid and ssa. Then in April I filed a greivnce with humana, because that was when they said that's what I should do. Never said before to do this. Kept telling them to pull recorded call with toshia The Received letter in may around the 2oth or so that I would be refunded in 3o working days . But only one month of April would be refuned. No response to Feb and march. Called back again. Won't let me talk to greivnce dept. Went round and round again and they couldn't or didnt know why only 1 month. Will be refunded. Finally around 6-27 2016 was recommended to file another letter of greivnce for Feb and march premiums. As of yet no monies received from mays letter of refund. This has been a real problem with my low income finances, meds, Co pays food and rent. Emotionally stressed and was not given any respect with my position. I was scammed by humana do to their sales agent and some guy named Joe who sent the policy thru.