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Report: #238340

Complaint Review: IdeaVillage.com - Internet

  • Submitted:
  • Updated:
  • Reported By: Phoenix Arizona
  • Author Confirmed What's this?
  • Why?
  • IdeaVillage.com ideavillage.com Internet U.S.A.

IdeaVillage.com Inappropriate practices Internet

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I placed one order for two items this company sells - a "Handy Switch". The item sell at $19.95 for two. I asked for expidited shipping. That order was placed on 1/3/07. On 3/2/07 I find two charges on my card for over $70 each. I checked and the website lists two orders for me.

In addition to a second order I didn't place, they charged $30 shipping for each order and these are items that don't weigh more that a few ounces. With the second order that is $60 in shipping.

Yesterday eight of these stupid things arrived. I only wanted two and I certainly didn't expect to pay $140 for two Handy Switches valued at $19.95 for two.

I called them and they won't return my call. I emailed their customer service, per the website, and they give me the run around saying I have to call the "fullfillment center" in california. But, they don't provide a way to do that. My "orders" are 30394 and 30397.

Deborah
Phoenix, Arizona
U.S.A.

This report was posted on Ripoff Report on 03/06/2007 08:17 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ideavillagecom/internet/ideavillagecom-inappropriate-practices-internet-238340. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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