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Report: #1427860

Complaint Review: Illumaderm -

  • Submitted:
  • Updated:
  • Reported By: Anita — South Williamsport Pennsylvania United States
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Illumaderm They ripped me off $89.95 after I canceled my order! Internet

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I ordered Ilumaderm back in Dec. 2017. It was $4.95 for shipping of a FREE trial. Sometime after using it and finding out I was allergic to it, (my face was itching like crazy) I called and canceled any subsequent orders. I had to explain several times that I was allergic to it and didn’t want any more. I thought it was taken care of until I discovered on Jan 16 they had taken $89.95 out of my account. Upon calling them, I was told I didn’t call to cancel until AFTER the 14 days. I don’t have my phone records so I can’t prove it. Although I will be checking with my phone carrier. They also promised me many discounts but I refused them all because I’m allergic to their product and I can’t afford it! I asked to have the money out back in my account. They couldn’t do that. I asked to talk to a manager. They said managers don’t talk to people! I told the girl I was talking to that they needed to have better company policies if they wanted to keep customers. We politely hung up! But I was on a mission to contact them and found this site. I hope something can be done about this company and their lousy way of cheating people out of money! Don’t do business with Ilumaderm!

This report was posted on Ripoff Report on 02/07/2018 02:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/illumaderm/illumaderm-they-ripped-me-off-8995-after-i-canceled-my-order-internet-1427860. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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