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Ripoff Report | Infinity Dish Netwo Review - Internet, Internet
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Report: #587360

Complaint Review: Infinity Dish Network - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: MICHELLE — PHILADELPHIA Pennsylvania United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Infinity Dish Network Internet United States of America


*General Comment: dispute

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3 March 2010:  I signed up with Infinity Dish Network.  I'd charged it to my VISA credit card.

I decided against the installation due to poor customer service.

I am getting the "runaround" with customer service; they keep providing me with phone numbers that are disconnected!  They keep apologizing but don't help at all!

I want my $49.95 back!!  Who do I contact?

Michelle, Philadelphia, PA




This report was posted on Ripoff Report on 03/30/2010 10:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/infinity-dish-network/internet/infinity-dish-networknbsp-dish-network-charged-my-credit-card-and-wont-refund-money-int-587360. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 General Comment


AUTHOR: James - (U.S.A.)

POSTED: Saturday, April 03, 2010

call your credit card company and file a dispute. then the attorney generals office and the bbb. sounds like infinity is a dealer for dish network. when the dealer runs the info for the contract approval . dish puts a reserve of 25.00 dollars on the credit card. but usually within 3 to 30 days after the transaction was started. the reserve is released and this depends on the credit card company themselves on when this happens. that why between 3 to 30 days for the release.

the only charge i know of are the 99.00 activation fee if you opp out of the two year contract. or the dhatoo and the flex promo's have a 99.00 activation fee that has to be prepaid before the install. the 2 year opp out is usually paid when the install is completed.

the only other charge with the credit card is if you were signed up for credit card autopay. but then it would havent been charged until  within 10 days after the install. then it would have been for 2 months of programming.

so i really dont know were the 49.99 came from. more in likely by the dealer your started the proccess with.

that why i would start with disputing the credit card charge first.

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