Complaint Review: INKSOUTLET - Gilroy California
- INKSOUTLET 1210 First Sreet Gilroy, California United States of America
- Phone: 1-408-842-6221
- Web: www.inksoutlet.com
- Category: Computer Mail Order
INKSOUTLET INKSOUTLET.COM Non Responsive to Defective Merchandise Complaints-- Gilroy, California
I ordered "guaranteed compatible" cartridges for an Epson 520.
What arrived was not recognized by the printer - obviously an imperfect knockoff.
I sent four EMAILS over the course of three weeks to both Customer Service (laugh here), and the RMA people. There was not ONE response!
I'm out $40 - could have been worse.
Next time, I'll check with RIPOFF REPORT first before trying a new company.
The printer is working fine now that GENUINE Epson cartridges are in place.
This report was posted on Ripoff Report on 06/19/2011 05:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/inksoutlet/gilroy-california-95020/inksoutlet-inksoutletcom-non-responsive-to-defective-merchandise-complaints-gilroy-cal-742612. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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