Inksoutlet.com Baytelecom Inc Ordered Items 9-19-11, now it's 10-9-11 and items haven't shipped. No email response, unable to reach by phone. Gilroy,, California

As stated I ordered from them almost a month ago. I have sent about 6 emails and each time I get the automated response that the items will ship in 2 days or so. I have called a lot and no one has ever picked up the phone. They also removed their phone number from their website. I ordered from them once before and things went fine. Now they are literally the worst company I have ever dealt with. I think if you are lucky enough to order something they have you might get it. If not they will just ignore you. Their website does not say what they have ins tock or not. Finally filling visa claim today.