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Report: #1342736

Complaint Review: Inmar Promotion Services - Nationwide

  • Submitted:
  • Updated:
  • Reported By: Dianne — Surfside Beach South Carolina USA
  • Author Confirmed What's this?
  • Why?
  • Inmar Promotion Services Nationwide USA

Inmar Promotion Services claimed to have mailed the rebate but I did not receive it and they did not stop payment and resend a check when requested to do so WWW.INMARREBATES.COM

*UPDATE Employee:

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I submitted a refund request in May 2016. The instructuions included a time frame as to when the refund would be processed. I waited forthe refund but did not receive it.

I contacted the company in Sptember via email to let them know that I had not received my refund. I was notified that it had been sent out but that the check had not been cashed. I was instructed that if I did not receive the check I would have to call the company to get a stop payment on the check and for them to reissue the check. 

After another period of waiting I phoned the company today. I was informed by "Kevin" that the refund expired after 180 days and the money was sent back to Arm & Hammer. I probably would have left it at that but it just does not seem right. There was no mention in the email about an expiration date of the check...a check that they supposedly sent to me an which I never received.

This report was posted on Ripoff Report on 12/12/2016 12:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inmar-promotion-services/nationwide/inmar-promotion-services-claimed-to-have-mailed-the-rebate-but-i-did-not-receive-it-and-t-1342736. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
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#1 UPDATE Employee

Need Additional Information

AUTHOR: Inmar - (USA)

POSTED: Wednesday, January 18, 2017

Dear Consumer,

Inmar would like to investigate this complaint however we do require additional information from you. Please call our office at 1-877-322-8355 M-F 8:00 am to 6 pm eastern standard time with the following information:

Your complete Name and address

Submission number if you received a postcard and /or email notification deeming you invalid

Reference this complaint number Rip Off Report # 1342736

If you prefer to email this information please send to InmarRebateCenter@inmar.com attn: Jennifer -Supervisor.

If emailing please make sure to email the same required information listed above.

Thank you,

Jennifer

Consumer Relations Program Manager

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