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Report: #1219182

Complaint Review: Inmar Rebate Center - DEL RIO Texas

  • Submitted:
  • Updated:
  • Reported By: Dimple Shah — Jersey City New Jersey USA
  • Author Not Confirmed What's this?
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  • Inmar Rebate Center PO Box 426008 DEL RIO, Texas USA

Inmar Rebate Center Inmar Promotion Services Ripoff : even after submitting all the proofs required for the rebate as stated in the form, they sent letter stating It is invalid. Not able to contact directly. There is no option to speak to customer service representative. Option 3 gets me no where, it keeps telling me that I have not entered enough numbers but I am entering the numbers written on the post card. DEL RIO Texas

*UPDATE Employee: Need additional information

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I have submitted the rebate on time and with all the required original proofs.  I received the letter stating that my submission is invalid.  They are stating two codes, one is 11, proof of purchase didn't contain valid prod#,  but I have the original barcode from the box that had the promotion rebate stickers.  Second reason is code 41: Not of valid age to participate, I am 48 years old.  Don't know what they are saying about the legal age.

I don't have this type of issue with any other rebates for my electronics and other items.  this appears as the ripoff as there is no one to talk to.  When I call the 1-877-819-4280, I get three options, option 3 is if you have received the reject letter.  So I press option #3 and it asks me to enter the valid Submission numer as it appears on the post card, when I type the numbers from the post card, it tell me you didn't enter enough digits.  I try it twice and phone gets disconnected.

This report was posted on Ripoff Report on 03/30/2015 12:48 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inmar-rebate-center/del-rio-texas-78842-6008/inmar-rebate-center-inmar-promotion-services-ripoff-even-after-submitting-all-the-proof-1219182. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Need additional information

AUTHOR: Inmar - (USA)

POSTED: Wednesday, May 13, 2015

 

Dear Consumer,

We would like to assist you further with this rebate. Please call our office at 1-877-819-4280 M-F 8:30 am to 4:30 pm eastern standard time. When calling please press option # 1 and this will take you directly to an agent.  Please have your submission number ready and one of our agents will be happy to assist you.  Please also reference your Rip Off Report # 1219182.

Thank you,

Jennifer

Consumer Relations Supervisor

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