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Report: #1339257

Complaint Review: Inmar Rebate Center - Del Rio Texas

  • Submitted:
  • Updated:
  • Reported By: SusanC — Vancouver Washington USA
  • Author Confirmed What's this?
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  • Inmar Rebate Center P.O. Box 426033 Del Rio, Texas USA

Inmar Rebate Center $24 rebate on 4 bottles of Kendall Jackson wine Del Rio Texas

*UPDATE Employee: Need Additional Information

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A coupon was attached to a display of about 100 bottles of Kendall Jackson wines that said if you buy 6, you mail in the coupon and they will send you $24.00.  You had to send the ORIGINAL receipt and fill out their form on the coupon attached to the bottle.  The coupon was impossible to write on so I photocopied it, enlarged it, filled it out and submitted it along with the original coupon, and the original cash register receipt.  I mailed all that on 10/26/16.  On 11/19, I received a postcard back saying that my "submission was not valid for fulfilment due to the reason(s) listed below:  Reason 16--All required purchases not identified on Reg Recpt."  That was aboslutely false.  It gave a phone number to call 877-819-4280.  I called it.  Was put thru and it was robot answered putting me on hold.  Finally after about 5 minutes on hold, voice said, "all agents busy...call back another time."  I called back right away and said that if I did not get a call within the next 24 hours, I was calling the TX attorney general's office.  Then I went online and found this scam blog.  Figures.  We'll see what happens.  I bought the wine at a Safeway store.  I will be telling them to remove these false coupons.

 

 

 

 

This report was posted on Ripoff Report on 11/21/2016 03:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/inmar-rebate-center/del-rio-texas-78842/inmar-rebate-center-24-rebate-on-4-bottles-of-kendall-jackson-wine-del-rio-texas-1339257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Need Additional Information

AUTHOR: Inmar - (USA)

POSTED: Wednesday, January 18, 2017

Dear Consumer,

Inmar would like to investigate this complaint however we do require additional information from you. Please call our office at 1-877-322-8355 M-F 8:00 am to 6 pm eastern standard time with the following information:

Your complete Name and address

Submission number if you received a postcard and /or email notification deeming you invalid

Reference this complaint number Rip Off Report # 1339257

If you prefer to email this information please send to InmarRebateCenter@inmar.com attn: Jennifer -Supervisor.

If emailing please make sure to email the same required information listed above.

Thank you,

Jennifer

Consumer Relations Program Manager

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