Complaint Review: Innovative Control Systems - Wind Gap Pennsylvania
Innovative Control Systems ICS, Auto Sentry, Tunnel Master, Auto Passport DONT DO BUSINESS WITH ICS! Unauthorized Bank Charges! Wind Gap Pennsylvania
I contacted ICS back in October 2013 about getting pre-approved to utilize them for credit card processing because we were under contract to close on a car wash within 30 days. Unfortunately, the seller never closed. Now, I am getting hit for a charge on the 10th of each month by Transfirst, LLC. who actually processes credit card transactions for ICS. Beginning on 12/10/13 for $11.95, 01/10/14 for $11.95 and again on 02/10/14 for $40.75. I contacted Transfirst and they told me I signed up with ICS http://www.icscarwashsystems.com back in October to process credit card transactions. I told Transfirst the only communication we had with ICS was a pre-approval process and never purchased the car wash because the seller would not close. Transfirst told me they could not refund the money and I needed to contact ICS. I contacted ICS and spoke with Crystal who is the girl who took my pre-approval application back in October 2013 and she told me they could not refund my money even though I was very clear we never purchased the car wash and we never processed one credit card transaction through them. I was very clear with her that I would contact her once we closed and had made a decision on who we would select as our credit card processor.
I contacted my bank and my bank is reversing the charges. Stay away for ICS and TransFirst, LLC.!!!!!
This report was posted on Ripoff Report on 03/03/2014 08:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/innovative-control-systems/wind-gap-pennsylvania-18091/innovative-control-systems-ics-auto-sentry-tunnel-master-auto-passport-dont-do-busine-1127800. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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