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Report: #1179483

Complaint Review: Instant Checkmate - Internet

  • Submitted:
  • Updated:
  • Reported By: Casey — Vacaville California
  • Author Not Confirmed What's this?
  • Why?
  • Instant Checkmate Internet USA

Instant Checkmate Instant Checkmate is a complete rip off- they charged me over $100 and I received absolutely no information on the person I was researching Internet

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I tried Instant Checkmate because I wanted to research background information on someone who had taken advantage of a vulnerable relative. Not only did Instant Checkmate not provide me with any information, I was charged over $100 because I neglected to read the fine print. In big bold letters it give you a price on what pricing option you would prefer (which type of account you would like to sign up for), and in very small print it gives you a much higher price almost 10 times that amount that you will actually be charged. I happened to balance my check book that day and that is when I noticed all of the charges. I called to discuss this with Instant Checkmate. After spending about 30 minutes on the phone with the customer service rep repeating the same thing, "you agreed to the charges for the services we provided, " and being put on hold 4 times for the rep to talk to his manager, I was only credited a small amount of the charges so I still ended up spending over $70.00 for no information at all! I do not recommend this site to anyone. If you still want to use their service I highly recommend you read the fine print thoroughly cause the prices are outrageous and like me you likely will not obtain any more information then what you would get if you looked up someone in the white pages, which is free!

This report was posted on Ripoff Report on 09/26/2014 12:37 PM and is a permanent record located here: https://www.ripoffreport.com/reports/instant-checkmate/internet/instant-checkmate-instant-checkmate-is-a-complete-rip-off-they-charged-me-over-100-and-1179483. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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