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Report: #1126007

Complaint Review: instant checkmate - Select State/Province

  • Submitted:
  • Updated:
  • Reported By: curiosity — rockledge Florida
  • Author Not Confirmed What's this?
  • Why?
  • instant checkmate Select State/Province USA

instant checkmate scam, misleading info to rip you off Florida?

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On 2/23/14 I was curious and wanted to know what info do they have about me. I joined instant checkmate and paid $22.86. 1) It turned out they claimed that I have used 5 different names? 2) people that might relate to me are complete strangers 3) my horoscope? etc...all nonsense with wrong info and nothing else.

I called 866-490-5980 to let them know that I wanted to cancel after an hour on their website, and I wanted my money back. The lady I talked to told me that they will refund only 50% of the amount. I agreed.

Below is the email that I received from Instant Checkmate

Dear Instant Checkmate Premium Member,

This is a confirmation email to let you know that per your request your account with Instantcheckmate.com has been canceled. You will not be billed again.

The refund amount you agreed to with one of our customer service representatives has also been processed. This refund will apply to the card you used to sign up for the Instantcheckmate.com service. Although you should see the refund come through almost immediately, please allow up to 7 days for the refund to process. 

If you have any questions about your account status please do not hesitate to call our excellent customer service team at 1-866-490-5980 Mon-Sun 5am-10pm PST. 

Thank you for your business,

The Instant Checkmate Team

**This is an auto-generated email. Please do not reply to this email.**

This report was posted on Ripoff Report on 02/24/2014 08:25 AM and is a permanent record located here: https://www.ripoffreport.com/reports/instant-checkmate/select-stateprovince/instant-checkmate-scam-misleading-info-to-rip-you-off-florida-1126007. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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