Integrated Card Services ICS; Intcardservices; QuickCommerce; iPayment; iAcess High Hidden Fees & Early Termination Fees; Don't Call You Back > They don't give you the terms up front Thousand Oaks, California

I was in the market for a new processing company and didn't put much thought into what questions to ask or to get contract up front.

Everything they told me was a lie.  Processing rates; early termination fees; they didn't tell me I would be billed by 2-3 companies;  wouldn't call me back.

I had to call every two weeks either asking for a refund on the monthly fees that were promised to be pro-rated or for strange unauthorized w/d's  & to tell them the refunds still hadn't gone through.

I would never get to talk to the rep that made the promises even though I had his direct line;  he never called me back.

When I cancelled I was told I would have to wait 30 days grace period before cancellation took place.  In that time I was charged $45 for not processing their minimum requirement.

a month later I was charged $295 with no description on the bank statment.

a month after that I was charged $350 cancellation fee.

I am outraged.  When I called after the   $45 had been acessed they were reluctant to credit me back - it was their standard proceedure.  I am still in the process of fighting with them.

My bank had to put a stop on atleast 3 different names they withdraw money under.

DO NOT EVEN INQUIRE ONLINE AT THEIR WEBSITE!!!  IT'S AN INSTANT CONTRACT!!