International Living Does not deliver the materials it promises, Internet

This company has a history of promising materials (books, reports) on its web site, then not delivering.  E.g., I recently ordered 2 Bob Bauman books.  The promise was that if I ordered NOW I would also received 4 additional reports.  I got the books - but not the reports.
 
Two years ago I ordered one ot their owner's manuals.  It was never received and they never credited my account with a refund. Talking to their "Customer Service" will drive you crazy.  They appear to be Americans, but dumb as dirt.

Buyer beware:  If you register for a conference and can't attend, you will be dinged for a $350 cancellation fee plus the balance will be held on account to be used against a future event. My impression is that this company is facing serious cash flow problems.  Therefore I would not invest in any of their life memberships.  Who knows how long IL will be around.