International Satellite Communication $35 per minute call from UK to US internationalsatellitecom.com/ San Ysidro, California Internet

I thought I will make a quick call home (New York) from London Heathrow Airport informing them of my flight details from a public phone.

Third time I got connected and spoke for 1 minute with my relative to give the information. I was shocked to see the bill charged to my Credit Card. 3 calls each for $33.82.

So, to my horror I realized, my 1 minute call cost me over $100 !

When I spoke to the Credit Card company, they wanted me to talk to this Ripoff Long Distance company called International Satellite Communication (800-608-0102). When I spoke to the Customer Service, they said I had indeed made 3 calls. There is a $15.00 connection fee and a minimum 5-minutes per call at $4+ per minute. He said, since this was my first request they wil credit my account for $40 and change. I said it is clearly not acceptable. He came back and said that we will split it so 1 minute call will cost me $50 ONLY!

There is no posting of charges nor was I told how much the call was going to cost. Apparently you need to ask the operator that question. I would have exchanged a few dollars and used local currency to make the call.

I plan to talk to my Credit Card company and Calif. Atty General/Consumer Affairs Dept about this company's ripoff business practices.

Nj user
West Windsor, New Jersey
U.S.A.

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