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Ripoff Report | Internet cash machine Review - , Internet
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Report: #581144

Complaint Review: internet cash machine - Internet

  • Submitted:
  • Updated:
  • Reported By: Deener — Naples Florida United States of America
  • Author Not Confirmed What's this?
  • Why?
  • internet cash machine Internet United States of America

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This company promises earn money on the internet!  But once they take you for your $2.97 and an additional $139.95 they didn't tell  you about then they disconnect you from their site!!  You suddenly cannot log back onto it!!!  And, good luck getting your money back.  I caught on within an hour I called my bank and the two transactions are pending.  My bank says I have to wait for them to go through then I have to dispute them!  They wouldn't let me stop payment or anything!

This report was posted on Ripoff Report on 03/15/2010 10:03 AM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-cash-machine/internet/internet-cash-machine-portalxyz-said-the-fee-was-297-but-they-took-297-13995-int-581144. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
1Author
4Consumer
0Employee/Owner

#5 UPDATE Employee

Customer was cancelled and refunded as of 6-1-10

AUTHOR: Director of Operations - (United States of America)

POSTED: Thursday, June 03, 2010

Thank you for your correspondence in connection with the above-referenced matter.



In the interest of Customer Service, we have terminated this customers account and no further charges will be conducted on their account. This customer has been provided a FULL refund for the purchase, in the amount of $142.92 to the card ending in #2238.


If this customer is not satisfied with the product, the charges or the customer service, Internet Cash Machine, as a customer service gesture will assure that this customers account is terminated and no further charges will be conducted on their account by our office. This customer can keep any materials that were received as our gift.


Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact our office directly if we may be of any further assistance.



Respectfully yours,



Internet Cash Machine Staff





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#4 Consumer Comment

They do not wait 3 days to charge your card the $139.95!!!

AUTHOR: MickeyD - (United States of America)

POSTED: Friday, April 23, 2010
This was ICM's reply...

The 3 day period provides the customer with access to the service so
they can ascertain if they would like to continue with the service and incur
the additional charges for the service. After the 3 day trial period has
expired, as the terms clearly state, the customer is then charged the second
charge, which is a one-time $139.95 charge for the service membership.  The customer then has access to the
full service until they elect to cancel the service. Each month that the
service is active the customer will be charged a monthly maintainance fee of
$4.95.


I take issue with this statement. They may say that this is what they do, but they do not even wait 12 hours before they put a hold on the $139.95 on your credit card. My bank received the request to hold these funds only minutes after the charge of $2.97 was pulled from my account. Now, the $139.95 did not process in my account, however it did stop me from spending that money on much needed items like groceries and gas to get to work, for three days, before it was finally off my account.

I signed up on a Friday. This may have been part of the reason that the charge stayed on there so long. I called and cancelled the service on Saturday, before even knowing they had taken the $139.95. Then they waived the $139.95 fee for me and told me I could use the website for the $4.95 monthly fee. This was ok, since it may be something I can work on and maybe make some money.

After talking to them on Saturday morning, I checked my online banking. I was really mad when I saw the charge from the day before. I called ICM back and they told me they only put a hold on the account. They didn't actually take my money. I told them they had no right to hold anything. I told them that had I not cancelled, they could charge my account after the three day waiting period, and if the funds were not in the account, then they could block me from accessing the website.

They assured me the money would not be taken. It actually wasn't, but they do put a hold on your account immediately for the $139.95. Buyer beware!

Mike D
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#3 Author of original report

I got my money back!

AUTHOR: Deener - (United States of America)

POSTED: Friday, April 02, 2010

This company called me and apologized for the inconvenience and gave me a full refund.  I promptly received my $139.95 and they said the $2.97 is on its way.  They were pleasant and I am happy to have my money back.  Thank you.

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#2 Consumer Comment

Another Scammed

AUTHOR: dandtjw - (United States of America)

POSTED: Thursday, April 01, 2010

Has anyone ever gotten their money back form the Internet Cash Machine?  I did get a hold of them and they said I would get a refund in 2-5 days. Just wondering?

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#1 UPDATE Employee

This customer will be provided a refund

AUTHOR: Director of Operations - (United States of America)

POSTED: Thursday, April 01, 2010


Thank you for your correspondence in connection with the above-referenced matter. It is clear from the text of the complaint that all the information was not provided by the complainant in regards to the program was signed up for and the requisite charges for that program, and several facts have been omitted that once revealed will hopefully clear up this matter.



We have terminated this customers account and no further charges will be conducted on their account.



In the interest of Customer Service, we will also provide this customer a refund for the purchase in the amount of $142.92.



The Internet Cash Machine (ICM) is a turn-key business opportunity that offers prospective clients the ability to create single product websites, as well as,  Mall Webstores which comes pre-stocked with products, some of which can be sold with no product cost to the merchant.  The websites are easily built with a few clicks of the mouse, yet are highly customizable for advanced users.  The websites are tied into a network of drop-shippers and fulfillment center making it easy for clients to select products and deliver them to their clients without handling them.  Included in the program is a mall webstore that ties all of the clients products together allowing them to market a variety of products through an internet mall web site. Internet Cash Machine also offers ICM clients merchant accounts with the ability to accept credit cards and ACH service.



Internet Cash Machine is a membership site that provides users with all the tools and information necessary to learn how to post websites and webstores and launch products for auction on eBay to make money online. 



In order to sign up for the Internet Cash Machine program, the customer MUST go thru the following steps.



        1.       Client reaches Internet Cash Machine site through different internet advertisements.



        2.        Client is directed to a sales landing page to enter preliminary information. Note that there is a         



              link at the bottom of the page to the Terms and Conditions of the signing up for the program.            3. Then the customer MUST provide their credit card information on the secured payment page.

By placing my order I agree to the Terms of Offer, which explain this order includes the about for just $2.97 for processing. If you enjoy the 3-day trial and continue your path to making money, you will be billed a one-time fee of $139.95 and a monthly maintenance fee. You may cancel anytime by calling 1-877-863-3088. 



Again on the credit information page, the terms and conditions of the program are noted on the page in several different areas. First, there is a  link on the bottom of the page for the Terms and Conditions. Second,  the Terms and Conditions and charges for the program are listed on the page, directly to the left  of the Rush My Order button.  Those terms and conditions and charges for the service clearly state that there are 3 different charges for this program. The first is  the initial charge of $2.97 for processing of the account. The $2.97 charge provides the customer with access to the service for a 3 Day Trial Period.  The 3 day period provides the customer with access to the service so they can ascertain if they would like to continue with the service and incur the additional charges for the service. After the 3 day trial period has expired, as the terms clearly state, the customer is then charged the second charge, which is a one-time $139.95 charge for the service membership.  The customer then has access to the full service until they elect to cancel the service. Each month that the service is active the customer will be charged a monthly maintainance fee of $4.95. 



In addition to clearly spelling out each fee required for the service, we provide the number for the customer to call to cancel the account.



The link to the terms and conditions that is listed on each page involved in the signup process, take the user to the Terms and Conditions page, represented by the graphic below.  Again, ALL the program costs, charges, terms, conditions and cancellation procedure are clearly spelled out on the page.



Immediately after the credit card information page has been completed and the customer clicks on the "Rush My Order button, the terms are again presented to the customer in the form of a pop-up on the page that again lists the terms for the program and service.



It is at that point that the customer will see a Confirmation Page that confirms their signup is complete for the service and provides them with the username, password, and customer service contacts for their account.   Then a Welcome Email is sent to the email address the customer provided us upon signing up for the service.



After the customer has reviewed the Confirmation Page, and received the Welcome Email at their email address, all that is left for the customer to do is to login to their ICM account.  Below is the signin page to access the ICM customers accounts.



Once they are into their account, they must confirm their personal information to make sure that they are in the correct account and their account was set up correctly. From their the customer can set their own path to begin to create their website. Within the administration of their website they will periodlically be presented with additional tool and services for their business, such as a Merchant Account to accept credit cards for their products and services on their website.  These services arre entirely optional and the customer can bypass them with a simple click, if do not wish to obtain that certain service.



Based on the above representations and facts, there can be no question that ICM has taken every step to assure that all the terms and conditions are displayed multiple times throughout the sign up process and after the signup is complete.  For any customer to state that, they were not made aware or did not see or was not informed or did not authorize the charges about the pending charges for the service, would be a mistatement of the obvious facts.



We have terminated this customers account and no further charges will be conducted on their account. 



Internet Cash Machine is committed to the success and satisfaction of all of its clients and conducts its business in compliance with all applicable laws, rules, and regulations.  Please contact me directly if I may be of any further assistance. This customer can keep any materials that were received as our gift.






Respectfully yours,



Internet Cash Machine Staff





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