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Report: #695564

Complaint Review: Internet Marketing Solutions - Internet Internet

  • Submitted:
  • Updated:
  • Reported By: Stephen — Houston Texas United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Internet Marketing Solutions Internet United States of America

Internet Marketing Solutions Blog Matrix Pro Lied about refund when product did not work , Internet

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Blog Matrix Pro claims that their software is a simple step by step process. It is not, and as delivered it was missing steps and functionality to get it to work.

Their refund policy says that you have 30 days to get a refund. When the software did not work, after 3 days of trying to get it to work. I went to their website for a refund. Their website tells you to go through Paypal's dispute process.

Paypal will only return payments for physical products. ***Paypal will not issue refunds for software***. So after working with Paypal for 30 days I had to call and Paypal then told me they do not issue refunds for software. So the entire refund claim by Blog Matrix Pro was a lie.

Their product does not work as advertised, and they will not return your money when you cancel and request a refund. I am out $147 for a product that would not work.

This report was posted on Ripoff Report on 02/15/2011 09:16 AM and is a permanent record located here: https://www.ripoffreport.com/reports/internet-marketing-solutions/internet/internet-marketing-solutions-blog-matrix-pro-lied-about-refund-when-product-did-not-work-695564. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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