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Report: #1183783

Complaint Review: z57 - san diego California

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  • Reported By: Roubed twice — Tampa Florida
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  • z57 10045 Mesa rim rd suite3 san diego, California USA

z57 internet marketing solutions Robed, deceived san diego California

*UPDATE Employee: Here to help!

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I'm using a package of services, that z57 offers for leads.One day, Taylor Estes , called and asked how was the traffic for my leads. I answered, that I thought that, they were slow. So, Taylor Estes, said" we can change the areas, so you (me)may have  more traffic". I said, ok, but is this going to cost me more? Taylor estes , said no. All we are doing today is changing the areas , to see if you get more traffic. Now things , get interesting, my contract started on May/2014. And, ends on November/2014,because my agreement was just for six months. On the contract , estates that I have to  give 30days notice if I DIDN'T want to renew the services. Ok, so today is October 19th, 2014, and the week of 13-17 October, I tried to give Z57 my 30 days notice.To terminate on November 28th/2014 my leads program.

When I called them , SURPRISE!!I couldn't , start my 30 days notice, because when I changed the areas, they renewed my packaged. I, DID NOT , wanted that. On my email, you are able to see that I agree to the changes on traffic, NOT, on extending the services. And, every day that I called, they said that , they will call me back, and they don"t , so I call and they say they are working on it, but they dont't have a solution. And the 28 of October is coming and I have no solution , please help me !!!I want to cancel the services I DON'T want to continue!!! They are just a bad business, when I first started , they said they were going to waive a fee , they didn't , so I call , and after a few day they returned my money. I, just continue because of the contract and i didn't have a way out. I, was just waiting for the contract to be over, and they did this renewal that i DID NOT authorize.

 

 

This report was posted on Ripoff Report on 10/19/2014 04:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/z57/san-diego-california-92121/z57-internet-marketing-solutions-robed-deceived-san-diego-california-1183783. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Here to help!

AUTHOR: Z57 Management - ()

POSTED: Monday, October 20, 2014

Hi, thank you for your honest feedback. I know that you have been working with our Value Added Services Manager to get everything resolved with your account. She will be reaching out to you by telephone very shortly to get everything taken care of. We want to ensure that we are all on the same page. Please don't hesitate to reach out to me directly with any concerns at heretohelp@z57.com.

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