Complaint Review: INTUIT PAYROLL - Internet Internet
- INTUIT PAYROLL 2632 Marine Way Internet United States of America
- Phone: 888-927-7478
- Web: www.onlinepayroll.intuit.com
- Category: Accounting
INTUIT PAYROLL CUSTOMER SERVICE -- THE WORST! Internet
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On four occasions, I have attempted to connect with customer service. Three fax numbers are continuously not receiving faxes to send in required forms, wait times for customer service always exceed 30 mins (most recent - 58 minutes). Chat response is non-existent ... it is longer than the phone time! When the phone finally goes through, the reason given is that "It's a busy time of year."
Come on Intuit! Get your act together and do not tout services that you cannot deliver. I do not know if taxes were paid to the appropriate agencies, therefore potential penalties.After 20 years in the business and being with many payroll firms, Intuit has failed to deliver.
This report was posted on Ripoff Report on 01/31/2011 02:46 PM and is a permanent record located here: https://www.ripoffreport.com/reports/intuit-payroll/internet/intuit-payroll-customer-service-the-worst-internet-689107. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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