Complaint Review: IQ Derma Glow - Internet Internet
- IQ Derma Glow 28516 Livingston Ave Internet United States of America
- Phone: 1.888.321.glow (4569)
- Web: http://www.glow.com/profile_Skin+Ca...
- Category: Eye Care
IQ Derma Glow Deceptive marketing! Purchased a sample for 9.95, got billed 89.00 and 94.00. Internet
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I ordered a mans face cream. I only remember that the add said I'd be charged for the sample 9.95. Next thing I know, I'm billed 89.00 and 95.00. I called their customer service. They claim I signed up for a monthly service. They also claim that the second charge of 89.00 is for the initial shipment. I only used it one time and offered to send it back. They said it's outside the 30 day trial SUBSCRIPTION! I said I didn't know anything about a subscription, but please cancel it. They said they had already sent the next package, but gave me a RMA number to return the next shipment. They also stated I'm stuck with the 89.00 charge - no refunds.
I filed a dispute with my credit card company and reported the charges as fradulant. I did not give them permission to charge my account monthly. I did not authorize an 89.00 charge nor a 94.00 charge. I did not subscribe to a face cream of the month club. I have never been swindled by an online company -- but they got me!
Absolutely 100% deceptive. And that is giving them ALL the benefit of the doubt.
This report was posted on Ripoff Report on 06/02/2010 04:24 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iq-derma-glow/internet/iq-derma-glow-deceptive-marketing-purchased-a-sample-for-995-got-billed-8900-and-940-609728. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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