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Report: #287149

Complaint Review: IQ Derma / Intelligent Beauty - Valencia California

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  • Reported By: Reston Virginia
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  • IQ Derma / Intelligent Beauty 28516 Livingston Ave Valencia, California U.S.A.

IQ Derma / Intelligent Beauty IQ Derma doesn't disclose facts - you sign up for a membership that costs $95.00 every 2 weeks without authorization Valencia California

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I ordered a face moisturizer and wrinkle cream from the web site because it said free trial - just pay shipping for $3.95. I received the item and there was no information telling me that I signed up for a membership. This membership charges the credit card I used for the shipping, $95.92 every 2 weeks and keeps sending me a box of something new. I never any other products and noticed by account was charged almost $200 this month. I called the customer service number and they said if I return the items, they will reimburse me and they cancelled my membership. I changed my account number just in case. To summarize: there was no "fine print" on the web site or with the products. Frightening experience.

Tara
Reston, Virginia
U.S.A.

This report was posted on Ripoff Report on 11/27/2007 02:03 PM and is a permanent record located here: https://www.ripoffreport.com/reports/iq-derma-intelligent-beauty/valencia-california-91355/iq-derma-intelligent-beauty-iq-derma-doesnt-disclose-facts-you-sign-up-for-a-membersh-287149. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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