It Works! Global - Poor communication, Tax on a cancellation charge??? Internet

When I received an email that my product would be shipped, I was out of the country and responded to the email asking them to hold the shipment for another 2 weeks.  When I arrived home the package was on my door stoop soaking wet, box was destroyed it was so wet.  Product package was wet even with the bubble packaging.  I called to cancel my future orders since there was no effective communication.  

I was told I had to keep auto ship for another month before it could be cancelled or pay a $50 early cancellation charge.  After speaking with the representative a little longer, I decided I did not even want this month's product and opted to return the order for a full refund (no longer have a restocking charge) and pay the $50 cancellation fee.  I see that not only did they charge $50.00 they also charged tax on that fee.  

Since it is not a product, I do not believe it should have tax added.  However, about the product tself, I ordered the hair, nails and skin vitamins and also facial wraps.  I do not see any difference in either my skin or face.  But it may not work well on me as I do take vitamins already.  Or perhaps I just needed to take and use the products for a much longer time.  Either way, I will not order their products again.