itechdeals.com Deceptive advertising Lakewood, New Jersey Internet

I had ordered the "Coby 2.5-Inch Swivel Screen 1080P Car DashCam". In order for it to be functional you would need a battery, power cord, and a suction cup arm to attach it to the windshield. Although these items weren't specifically mentioned I assumed it would be a complete kit. Later as I was browsing a simular item I noticed these necessary accessories are specifically mentioned as included. So I explained this in an email to Anna at support and asked her to please send if it had all the required components and to cancel if it was only one piece of the kit. I received a very short email back stating my order had been canceled with no explanation. Even though I inquired in a further email if I could conclude the kit was incomplete, I have as yet received no answer. I spent a good deal of time considering their product, finding reviews elsewhere (because curiously reviews for that product don't seem to be an option for customers at itechdeals.com) and making the purchase. But I'm left to conclude that either it was easier for Anna to just cancel my order rather than get to the facts about the product she's selling or, the product was incomplete and would be absolutely useless. So it's either very bad customer service or a very deceptive ad - with no way for a previously ripped off customer to alert new shoppers where reviews aren't allowed on this item while reviews are on many of their other products.