Complaint Review: ivgStores - Pembroke Pines Florida
- ivgStores 1806 N Flamingo Road Suite 415 Pembroke Pines, Florida USA
- Phone: 8003805056
- Web: ivgstores.com
- Category: Unusual Rip-Off
ivgStores Rip Off Return Policy - Surprise Restocking Fee Pembroke Pines Florida
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ivgStores advertise "free shipping" and "no restocking fee" but if you want to return something, they tell you that they will deduct the "original shipping amount" which you had no way of anticipating. They come up with some original shipping amount out of thin air.
This is a restocking fee. If you are only charged a fee when you return something, it is a restocking fee. And it's a restocking fee you have no way of anticipating. In my case, it was 30% of the purchase price. I purchased a window film for roughly $30.00, and they deducted about $10 for the "original" shipping.
I purchased from them through Sears.com and Sears is no help either.
Complete rip-off, deliberately misleading advertising. I have filed a complaint with the Better Business Bureau.
This report was posted on Ripoff Report on 06/23/2014 08:40 AM and is a permanent record located here: https://www.ripoffreport.com/reports/ivgstores/pembroke-pines-florida-33028/ivgstores-rip-off-return-policy-surprise-restocking-fee-pembroke-pines-florida-1156770. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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