Complaint Review: J. Crew - Lynchburg Virginia
- J. Crew One Ivy Crescent Lynchburg, Virginia United States of America
- Phone: 8005620258
- Web:
- Category: Clothing Stores
J. Crew OVERCHARGED ME on the Phone for a Product that they did not have in their store Lynchburg, Virginia
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On November 11th, I went to the J. Crew store in Montgomery Mall in Bethesda. They had a sweater that I liked but did not have my size. The sales associate at the store said she can assist me with ordering it for me over the phone. The associate that I spoke with said that the Sweater would be $35.00 (approximately before taxes). I gave my credit card number to the person on the phone. A few days later I received my sweater. When I went online to check my transactions, I saw a charge of $73.67. I called the 1-800 number and complained. They said they will be looking into this. I will update this information when I either get refunded the difference which is $38.67, or give me store credit.
This report was posted on Ripoff Report on 11/24/2009 07:49 PM and is a permanent record located here: https://www.ripoffreport.com/reports/j-crew/lynchburg-virginia-24513-1001/j-crew-overcharged-me-on-the-phone-for-a-product-that-they-did-not-have-in-their-store-l-528262. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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