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Report: #46134

Complaint Review: J D Marvel Products - Champlain New York

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  • Reported By: Bakersfield California
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  • J D Marvel Products Dept. 271-109, Box 3270 Champlain, New York U.S.A.

JD Marvel Products deceptive foreign ripoff company Champlain New York

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In early Oct. 2002 I ordered 2 pairs of slippers for Christmas gifts. They did not arrive, so I bought them elsewhere. Upon reconciling my checking account statement, JD Marvel Products cashed my check for $16.95 on Oct. 28, 2002. They never communicated with me regarding this order. On Jan. 28, 2003 I called "Jason" at their customer service number and was informed that I would have to fax the front and back copies of my cancelled check to them. "Jason" also told me that according to their records I only paid for one pair of slippers, a total refund due of $7.90. I told him that I would fax the proof of pmt. if I were reimbursed for the copies and the fax fee, as I did not have a fax or copier at my home, and he told me that upon receipt of the fax, I would be "cut a check".

I then asked to speak to his supervisor and was told that there was not one. I faxed the required documentation to them on that same date, complete with a confirmation that they received it. I received a pair of slippers on 2/11, I refused them and faxed them again, stating my agitation and asking for a check to be expedited to me. Today, 2/19, I received a message on my phone from "Sandra" stating that my check would not be sent for 3 to 4 weeks, due to the fact that I refused the slipper package on 2/11! I have had it and want these jerks prosecuted for mail order fraud!

Bakersfield, California

This report was posted on Ripoff Report on 02/19/2003 09:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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