Complaint Review: James Ruesch - Nationwide
James Ruesch Dr. James Ruesch Doctor James Ruesch SCAM Fraud - BEWARE! Seattle Nationwide
*UPDATE EX-employee responds: Doctor James Ruesch Derma Clinic
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"Dr. James Ruesch" That name is a nightmare to my ears! I'm in a fight with the insurance company on the phone almost everyday and I couldn't get enough sleep at night.
I booked an appointment to his clinic in 5th Avenue after hearing from a friend that they offer free check up. That month my acne was really getting worse so I thought what I heard was a blessing from above. Well, I'm writing this now so I was obviously wrong! I swear I asked them how much will it cost me, check up was free and treatments were up to $150.
I went there with my younger sister last August 7, 2016. The staff were friendly and we were offered free milk shakes while waiting. When it was my turn, I went inside and saw Dr. James for the first time. He's gay. He checked my skin, said it was cystic acne. He prescribed a facial gel that unclogs pores and mumbled how my acne developed. I even asked him how much was the gel and service so I could have an idea but he didn't answer right away and instead led me to one of his staff. [continued below]....
I thought that was the end of all of it after almost 3 hours but then I met the doctor again and he said that to fully cure my skin, I need 5 sessions. WHAT?! I asked for the bill and the breakdown ended up at.. $420.00! WHAT?!
I complained to Dr. Ruesch and then we came up with a solution (like it was all planned). He brought out an insurance form and said I could use it to pay my bill. I doubted at first but then I had no other choice, I don't have cash and I've no card with me.
And so, to cut the story short, after 2 days, the company started bugging me to pay the additional charges that I didn't know exist! I called the clinic, they said they will take care of it, but it's a month now. I will file another complaint if we can't resolve the issue this month.
Recently, the clinic called me to ask if there's a chance for me to consider the other 5 sessions and I was like... seriously??? What a horrible experience!
This report was posted on Ripoff Report on 09/14/2016 06:30 PM and is a permanent record located here: https://www.ripoffreport.com/reports/james-ruesch/nationwide/james-ruesch-dr-james-ruesch-doctor-james-ruesch-scam-fraud-beware-seattle-nationwide-1328215. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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