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Report: #1337733

Complaint Review: JD Byryder - Salt Lake City Utah

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  • Reported By: Don — Salt Lake City Utah USA
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  • JD Byryder 3638 S. State Street Salt Lake City, Utah USA

JD Byryder They lied about the car and the service, then they lied about the payments. Salt Lake City Utah

*Consumer Comment: Oh poor baby...

*Author of original report: Lets talk about your rebuttal...

*Consumer Comment: Let's talk about your lies

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We moved to Utah from Wisconsin about a year ago. When we arrived we had no car so we went to JD Byrider assuming that our credit was not good enough to go somewhere else. To start with, the saleman was very pushy. He would not take no for an answer. Then we went in to talk to the finance guy-Mike. We had two issues with the car: 1st the cruise control didnt work. Also the brakes were sqealing. I spicifically asked Mike about fixing the cruise contro, to which he replied "We will look at it".

So we bought the car and took it back about a week or two later to have the cruise control fixed. The mechanic looked at it and said it would cost me about $1000.00 to fix it. We went to talk to Mike who said "I told you we would LOOK at it, not fix it". Not more than a month later the brakes were sqealing so bad I had to take it in to have it fixed. That was not covered under the waranty and was going to cost me somewhere around $500.00. I had to put the pads on myself.

So we are going along ok for a few months and I changed jobs. I called them and told them I would be late on payments until I got my new jobs pay alligned with the payment times. I had to wait a month and a half for my first check from my new job and so i owed 1 and 1/2 payments. I called and made arrangements. It still took about 2 or 3 months for them to get my due date changed to my new pay schedule. About 5 days after it was due in August I got a text from the loan guy who was working with my loan. He told me I had to have the full payment in by the end of the month (which was about two ro three days away). I explained to him the reason I had ot wait for my next check was because I had to pay rent with that check. He sent me another text and told me that I had not made 1 single poayment on time (Which is absolute B.S.) and that if I didnt make the payment they were going to come and take the car. I made the payment and promptly bounced three checks through my account, which cost me an exhorbadent amount in fees form the landlord, and the other two bills, not to mention the returned check fees of $35.00 a check.

I decided I would take the car and try to trade it in for anything else. Come to find out the car is worth about a third of what they are charging me for it. So now Im stuck with a car that they pushed me into, didnt keep their word on repairing, want charge excessive amounts for all the repairs that are not under the worhtless waranty and costing me upwards of $200.00 because they couldnt get my due date arranged correctly. Did I mention I talked to them repeadadly about changing it? I was told it would be no porblem. they lied.

The car is ok except for the issues I mentioned above (still no cruise control). Every day I get into the thing to go to work and it angers me to think how badly these people screwed me. They take advantage of people and lie to them, or at least they manipulate the things they say to make it sound like they are there to help you. They are not!!! I will NEVER buy here again and nobody I have any access to will ever approach the lot.

 

This report was posted on Ripoff Report on 11/11/2016 07:38 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jd-byryder/salt-lake-city-utah-84115/jd-byryder-they-lied-about-the-car-and-the-service-then-they-lied-about-the-payments-sa-1337733. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
1Author
2Consumer
0Employee/Owner

#3 Consumer Comment

Oh poor baby...

AUTHOR: Robert - (USA)

POSTED: Sunday, November 13, 2016

Oh yes, if only they allowed you to do what you wanted everything would be Lollipops and Rainbows, and there would be dancing in the street.  Even if they agreed to change the due date, you admitted that you were about 6 weeks late

I had to wait a month and a half for my first check from my new job and so i owed 1 and 1/2 payments.

Did they agree to let you be late as well?   Of course not and I will go into that in just a bit...

Did they say how they would change the due date?  You gave no indication as to how they would change it.  This may be a shock for you but there isn't a single lender that will change a due date more than a couple of weeks.  What you are actually
asking for was for them to allow you to defer payments.  So them changing or not changing the due date has  nothing to do with this.

 If they had moved the date I would not have been that late. And oh yeah, by the way...I was not 45 days late.

- Well I told you I would cover this.  As here you are with your Sub-Prime attitude.."that late".  Guess what  LATE is LATE.  There are many lenders who would reposess your car for being just a few days late. So you can play word games but it doesn't change the fact that being 1 1/2 payments behind and changing due dates have nothing to do with each other.

One other thing I didn't even bring up.  But if you knew up front you were going to need a different pay schedule, then YOU should have been pro-active.  In that you should have been saving up additional funds to get you through this 6 week period between checks.  That is what people who know how to handle credit do.  If you say things such as "Well I live paycheck to paycheck" or "I couldn't afford that". Then you should NOT have purchased the car as you could not afford that either.

As for the cost of the car....you stated they never told you the price.  So did you ask?

Doubt me? Come and look at my contract. The cost of the car is not on there.

- Okay please scan and post the entire document(blocking out your personal info).  This would also include the entire page of any page that has any "numbers" on it.  Such as any trade in you made, any options you purchased, any additional down payment, Interest Rates length of the loan and of course the payment amount.

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#2 Author of original report

Lets talk about your rebuttal...

AUTHOR: - ()

POSTED: Saturday, November 12, 2016

Let’s look at what you said.

The key issues are the brakes and the cruise control. But, as you said I focused on the cruise control. Why did I do that, do you think? Well...if you had a clue you would know. As I said, the cruise was broken form day 1. Mike made is SOUND like he would take care of that for me; A manipulation tactic that I should have seen, just like the manipulation tactics used to coerce us into the car. As for that, it’s my fault because I didn’t realize they were manipulating me and I should have.

Still the brakes, which I mentioned to Mike and he shook it off, were basically their responsibility if they are telling me it’s a safe car. The brakes...were not safe. I had to find out on my own with no help from them in addition to having to do the work on my own because they would not stand behind a car they knew was messed up. As for the cruise control...I DO drive a long way on the freeway often so it is far more than a luxury item for me. But there again you assumes you know something you don’t.

The payments...you are right, I did sign a contract to pay on a certain day. I notified them that I was shifting jobs and told them when I would be getting paid. THEY said they would change the date but did not. The fact that I was late was based completely on their inability to keep their word yet again. If they had moved the date I would not have been that late. And oh yeah, by the way...I was not 45 days late.

I was 2 days late. So again you opened your mouth about something you have no clue about. And let’s look at my landlord for a minute. We had just moved into this place and the landlord was not willing to take a late payment. If you think I did not consider that, you’re an idiot. My landlord did not agree to move my rent payment, nor did the other two checks that bounced. JD Byrider did.

Finally, you said that I agreed to the price they gave me on the car. Well that, sir is not true. They never gave me a price. They told me how much the payments would be, which was high but I needed a car. I did not find out until several months later what they were charging me for the car. Doubt me? Come and look at my contract. The cost of the car is not on there.

At any rate, JD Byrider is shifty, liars who are more concerned about screwing the piss out of poor people than anything else. If you work for them...you should consider another career. There are many car dealers in the area that are above board and will give it to you straight and not dance around these things. And one other thing: if you do work for them and you are in need of responding to consumer fraud posts like this one...you should consider why that is. I have seen several of them sense buying this car and I wish I had researched it before I bought. That was my mistake. As for the others...shame on you and JD Byrider!!! I will never recommend this company...and neither should you

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#1 Consumer Comment

Let's talk about your lies

AUTHOR: Robert - (USA)

POSTED: Saturday, November 12, 2016

Let's look at your role in all of this.

When you bought the car you found two "issues", the Cruise Control and Brakes. One is a luxury accessory that unless you are driving on the open road for a few hours straight has about as much value as an ice cube to an Eskimo. The other is a safety feature that enables you to bring a 1,500 to 3,000 lb piece of machinery safely to a stop. What one did you focus on? Oh yea the luxury item. So the cost of the repair of the brakes is 100% on YOU. As for the Cruise Control, they did agree to look at it and you accepted that thinking that "look" meant "fix". Again that is 100% on YOU.

Then we get to the payments. YOU signed a legal agreement that said you would pay them a certain amount on certain days. There was NOTHING in that contract that said you only had to pay when you could. In fact I can guarantee you that there was also nothing in there that said you could change your pay day at will.

But of course you will say that they "told" you that changing pay dates would not be a problem. But here is the thing, they actually did change the due dates. However, YOU decided to just not pay them for a month and a half. You are lucky they didn't repossess your car right then as they would have every legal right to do so. So every day after the day you were late you better be thankful that you still had the car.

So you can go blaming them for all of your problems, but why are they the ones who had to be the ones that you stiffed? Why didn't you go to your landlord and explain the situation and see if they would help you out and let you pay him 6 weeks late? How about those two other checks? Why didn't you see if they would let you pay just a few days late until your next paycheck?   Why did you write this report on the one company that did help you and not the 3 companies that didn't?

No in typical Sub-Prime borrower mode, you figured you and you alone can unilaterally decide on who gets paid and everyone involved must just sit back and accept it because you said so. Yea...the REAL world doesn't work that way.

As for the value of the car. Again that is 100% on you. They gave you the price of a car, and you accepted it. You may have paid more than it's worth but if that is the case it is because YOU failed to do your research.

Sorry this sounds like nothing more than Buyer's Remorse....Enjoy your car.

Oh and no I do not now or have I ever worked for this or any other car dealer.

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