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Report: #723700

Complaint Review: Jeld wen windows - Klamath Falls Oregon

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  • Reported By: tim k — Wellington Colorado USA
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  • Jeld wen windows 401 Harbor Isles Road Klamath Falls, Oregon United States of America

Jeld wen windows Caradco Windows Bowed wooden frames wind blows right through the seams Klamath Falls, Oregon

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I have Caradco windows in my home.  Two of the windows have lost their seal between the glass.  All of the other windows leak air, the frames are twisted, the guides are broken and the screens have all been blow off. 
Upon Contacting Jeld Wen, who bought out Cardaco and assumed all of the warranty claims, I find out I must PAY for a person to come to my home and verify the issues.  Which I would be fine with, but the company will not state if they will stand behind any and all issues with the windows.  They did mention they may give me 50% off on the windows that the seals broke in but I have to install them myself.  I do not know how to replace a 3' x 5' picture window.
So what it boils down to is the warranty is a joke in my opinion.  And the windows are very over priced for the quality.  If you have a choice between buying these windows or windows from Wall-Mart, Get the Wal-Mart brand at least you know you are buying a cheap product.     

This report was posted on Ripoff Report on 04/29/2011 01:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/jeld-wen-windows/klamath-falls-oregon-97601/jeld-wen-windows-caradco-windows-bowed-wooden-frames-wind-blows-right-through-the-seams-723700. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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