Jenna the Astrologer besthoros.com Stole my money! Internet

My husband ordered a detailed reading from Jenna 3 years ago, and conninced ne that it was worth trying. In a separate state at the time, we ordered from different devices, cards, and names. As I have now read from many others, Jenna's company is ripping people off by responding to orders with base stock readings. When I got mine, I realized that it said the exact same thing as his, the only difference was that it kept repeating my name and I am assuming they have a software that adds it in for them, and I work online so I am aware that this is a psychological marketing technique. After months of complaining to them and back and forths with them about them not providing a genuine reading whcih is what I paid for, I was finally promised a refund for our readings. It has been 3 years and I still have no refund after continuous inquiries as to where my money is. I Unsubscribed from their email list and I still get emails trying to upsell me more readings. Every time I get one, I reply to the link they send asking for my refund and of course I hear nothing back....please save your money, they are thieves and scam artists.