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Report: #1421607

Complaint Review: Jet Counsel - Indianapolis Indiana

  • Submitted:
  • Updated:
  • Reported By: 1Customer — New Castle Indiana United States
  • Author Confirmed What's this?
  • Why?
  • Jet Counsel Indianapolis, Indiana United States

Jet Counsel Hidden Charges. Possible fraud Indianapolis Indiana

*UPDATE Employee: Reply from Jetcounsel Team

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I came across this service in a google search. It advertised $5 to ask a legal question and receive a reply from an attorney. I received 2 answers from 2 attorneys. Both answers were not legally sound and one had the grammatical syntax of a high school dropout. One of the supposed attorneys I was abl to research and discovered that she practices family law in Texas.

My question was a civil rights question but oh well. She was courteous and professional and I believe that she was legitimate just not in my state or area of law. 2 days later I received a $29 charge on my account from Jet Counsel. I called them and after a discussion with a very rude cuatmer service rep discovered that the company is not even US based. She was very hesitant to verify that. This service is a rip off and I recommend everyone steer clear of it.

This report was posted on Ripoff Report on 01/07/2018 06:30 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jet-counsel/indianapolis-indiana/jet-counsel-hidden-charges-possible-fraud-indianapolis-indiana-1421607. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Reply from Jetcounsel Team

AUTHOR: Zain - (United States)

POSTED: Sunday, February 25, 2018

This is JetCounsel Support.   Jetcounsel.com is a questions and answers website that connects users to certified experts who can answer urgent/serious questions in 100s of fields, such as: medicine, law, counseling, IT support, and many more. What do Paying Customers Get? Customer gets answers to their questions from certified experts on JetCounsel.com.    I am sorry to hear that our service didn’t fit your needs and we really appreciate you bringing you this to our attention.    At JetCounsel, we provide our customers 100% Money Back Guarantee, no questions asked. If a customer requests a refund, for any reason, we always honor it. Our customers’ satisfaction is our number one priority.  

you can call our 24/7 customer care hotline below or you can email us at info@jetcounsel.com and we would be glad to assist you. Thanks for reaching out!

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