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Report: #1328790

Complaint Review: Jet.com - Internet

  • Submitted:
  • Updated:
  • Reported By: leavemealone — Manchester Missouri United States of America
  • Author Not Confirmed What's this?
  • Why?
  • Jet.com Internet USA

Jet.com jet.com Promo not clear-BE AWARE! Internet

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I placed my first order mid-August, without incident.  They advertise a "triple15", where you get 15% off your first 3 orders, and free shipping on the first three orders.

 

I went to place a second order, and they WOULD NOT honor the triple 15, as by signing up, I received a $10.00 off promotion, which was far greater than the 15% off.  This being said, I called them, and they would not honor the triple15, because the triple15 code MUST be used on the first order, to claim the next 2.  I suggested that my spouse would create an account, and they stated that would be against the TOS, and i was out of luck. So, now on any subsequent orders, I will NOT get any discount, nor free shipping unless I spend 35.00 or more.  I am quite disappointed, as my first order went seamlessly, and was singing their praises to everyone I know.  Now I look like a fool.  Had they not offered the $10 off, I never would have been in this position.  It was a set up for failure of the promotion.  

 

The customer service rep I spoke with was far less than helpful, and I feel that I am being penalized for taking advantage of a promo that they specifically offered to me for registering, unbeknownst to me that I would not be able to take advantage of any further discounts.  Very misleading.

 

Be aware, and read all of the fine print.  This is where they get you.  To say I am disappointed would be an understatement.  Thankfully I have Amazon Prime, and will be ordering from them, with free shipping on the first dollar.

 

 

 

This report was posted on Ripoff Report on 09/18/2016 06:13 AM and is a permanent record located here: https://www.ripoffreport.com/reports/jetcom/internet/jetcom-jetcom-promo-not-clear-be-aware-internet-1328790. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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