jmbullion no delivery,no help from customer service dallas Texas

to whom it may concern,

                                         i recently ordered $130.00 worth of silver from jmbullion,and at first i thought wow they have great prices so when i placed my order i saw 1 price then by using paypal which is what most ppl use now each of my 4 items went up by 3 more dollars  ea.now we r wa above spot price but again i accepted the charge anyways so up till now everything is on me...now heres where my problems begin they are located in dallas texas but the are shipping from california to me in pa. it has been 7 days and no updates that my package has even left cali.in the tracking screen so i call jmbullion and wait 15min to talk to someone and they are no help at all they read to me exactly what i already see on the tracking screen and then say they have no idea why it is still showing the merch hasnt even left cali in 7 days when as im writing this it was supposed to be here by now... this company is a ripoff and fraud be very weary about placing a order for i feel u will not recieve ur merch.