Joe's Carpet Bad Carpet and Install

I contracted with Joe's Carpet to install carpet in three rooms of carpet my Florida home. In hindsight this was a terrible mistake. They twice installed a carpet with noticeable flaws that had to be removed and replaced. Twice they did not match the carpet seams and the result was obvious and noticeable.

They scraped the paint off the walls and bathroom vanity doors, broke ceramic tiles at the bathroom carpet transition during the install and left humps where the carpet was not stretched tight. They also lifted two thresholds when moving furniture. When we contacted the owner, Jacqueline, she denied all of this and actually screamed at us that we were too picky and we were not "happy people".

We took dozens of color pics of the damage and sent them to her for review and she maintained her immature denial. No way for a business owner to do business. Since this trouble we investigated Joe's Carpet online and read many unfavorable critiques just like ours and Jacqueline's bad Better Business Bureau rating with many unresolved complaints. Learn from our mistake and steer clear of Joe's Carpet!!