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Report: #1518350

Complaint Review: John Moore Services - Houston Texas

  • Submitted:
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  • Reported By: Jay — Spring Texas United States
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  • John Moore Services 10005 W Sam Houston Pkwy N Houston, Texas United States

John Moore Services Evaluation of air conditioning system Houston Texas

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John Moore Services came to my home 5/11/2022 to diagnose and evaluate problem with A/C system not working.

Their technician advised the fan motor was not working and would have to be replaced before they could diagnose the condenser at a cost of $1300 to $1500. He further said of course you run the risk of the compressor being found bad once the fan was working thus losing the $1300 to $1500 just spent on the fan.

He recommended replacing the whole condenser at a cost of $8600 but also recommended replacing the coil in the attic for an additional $3000 to $4000. I initially agreed but had second thoughts later in day and cancelled. 

This morning I had another company come out and they performed their diagnostic tests and found a blown capacitor which they replaced in under an hour for $341. Air conditioning blowing cool and working well.

I would not recommend John Moore for such work to anybody. Always get a second opinion! I think John Moore was dishonest in their evaluation of my A/C SYSTEM. Not happy with John Moore needless to say. I guess all those TV commercials cost a lot of money.

This report was posted on Ripoff Report on 05/12/2022 10:23 AM and is a permanent record located here: https://www.ripoffreport.com/report/john-moore-services/houston-texas-evaluation-air-1518350. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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