John W. Scherer - Video Professor, Canceling an order is impossible!! Internet

After attempting to place an order, I became wary of the sales person because she had pharses such as you get the first disk for $6.95, the second one is $79.00 (not exact) and if you don't cancel within ten days the thrid one mailed  to you for $183+/-.  I told her I did not accept these conditions and please cancel my order.  She said that she had already placed the order and could not get it back.  She informed me that I had to call customer service after 24 hrs to cancel.  When I spoke to CS the next day, they told me they were canceling the order.

Guess what was on my next credit card bill.  It was a charge for $6.95 from Video Professor.  No disks, no contact, just the charge.  I called the professor and was told that their "policy" was "30 working days".  When I asked to speak to a floor supervisor, I was told it would not help and Elroy was right.  Elise the, floor supervisor, explained to me that 30 days was indeed the company policy.  When I asked her to explain why when you return an item to a reputable company they are able to refund the credit card right away,she again informed me what the company policy was and told me to "have a nice day" thus ending the call.

From his commericals it appears that John W. Scherer is a sincere person with a legitimate company.  The truth is He is Not!!!  Be Very Aware