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Report: #584035

Complaint Review: Judgment Recovery Training - Internet

  • Submitted:
  • Updated:
  • Reported By: J — F Florida U.S.A.
  • Author Not Confirmed What's this?
  • Why?
  • Judgment Recovery Training Internet United States of America

Judgment Recovery Training Legal Recovery Services, Judgmnet Recovery Training and Services, Internet

*REBUTTAL Owner of company: As of yet we have not received the course materials back

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On Dec 18 2009 I ordered the 'Judgment Recovery Training' manual from Legal Recovery Services, aka Lance Shapiro, online for $107.00. The original order form had a 60-day "100 Satisfaction Guarantee."

Within minutes I emiled purchase confirmation and was given a link page and told my manual would be forthcoming. Within 30 minutes of reviewing the link page I realized this is not what I wanted and immediately e-mailed them requesting a refund and not to ship my material.  

Next 3 days, no response. I called the number in their original email, left a message with all pertinent information and said I wanted to speak with someone regarding a refund.  No response.

I decided to wait until after Christmas. Dec 29, called the number, no answer so I left the same message again. January 3, 2010, I called again and finally got a live person on the line and explained my request. He said no problem but that my material 'may' have already hipped but that I could return it.

Material arrived postmarked Jan. 7 (sent out 3 days after I had spoken with a representative...). Refused delivery and had the local Postmaster send it back. Emailed again. No response. Called repeatedly. No response.

Warranty is invalid and I will be in touch with local BBB and the State of California to file formal complaints. If they're doing this to others they may even face an inquiry from the Postal Inspection folks. Complete Rip Off.  

This report was posted on Ripoff Report on 03/22/2010 12:36 PM and is a permanent record located here: https://www.ripoffreport.com/reports/judgment-recovery-training/internet/judgment-recovery-training-legal-recovery-services-judgmnet-recovery-training-and-service-584035. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
0Consumer
1Employee/Owner

#1 REBUTTAL Owner of company

As of yet we have not received the course materials back

AUTHOR: Lance - (U.S.A.)

POSTED: Friday, April 02, 2010

Regarding JF's complaint From Florida. As of yet we have NOT received the course materials back, that were refused by him. To obtain a refund all that is necessary is that the product be returned.

We provide an Adobe Acrobat PDF download of the course the day we receive a customer's order. This is so the customer can have access to the material almost immediately.

Unfortunately, some purchasers of our course cancel their order immediately after receiving the digital version of the course... which in effect gives them the course without paying for it.

These instances are few and far in between. However, it still happens. In any event, I gladly invite a dialogue with JF in Florida, to discuss what happened to the package and any refund that is forthcoming. My number is 661-285-2216.

We offer a strong 90 day guarantee that we abide by.

Sincerely,

Lance Shapiro
Legal Revenue Service


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