Report: #1391168

Complaint Review: Jullen Skin Care

  • Submitted: Tue, August 08, 2017
  • Updated: Tue, August 08, 2017
  • Reported By: Rosie — north prince george Virginia USA
  • Jullen Skin Care

    tustin, California

Jullen Skin Care Illujen Eye Creme 888-687-7431 Jullen Skin Care 888-687-7397 Charged full price for so-called "trial" products tustin California

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On 16 June, clicked on an internet add for the "trial" for $4.95 of the Jullen Skin Care Cream. Was taken to another page for the Illujen Eye Cream (which I really did not want). Anyway, what's another $4.99 for shipping. So be it. Well, when my credit card statement arrived, there was a charge, on 30 June, for anadditional $89.75 for "Facial Serum" from Maine. Called the number. Was told that since I did not cancel within the two weeks I was charged the full price. Told that they do not have any "trial" products. Told them to cancel and not to charge my account for anything else. Well, my next months bill arrived yesterday, the lo and behold, another charge for $84.75 from Utah for "Eye Cream", with a different phone number. Just got off the phone with Utah. was told the same thing. Only good thing to come from this is that they do aknowledge that I cancelled both autoships on 15 July. Really teaches you to read the fine print.

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