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Ripoff Report | Justanswer Review - Internet - Says it is free and
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Report: #1237106

Complaint Review: justanswer - Internet

  • Submitted:
  • Updated:
  • Reported By: tallboy — SOUTHAMPTON Alabama United Kingdom
  • Author Not Confirmed What's this?
    • Why?
  • justanswer Internet USA

justanswer says it is free and end up paying money but seems you cannot close account. california Internet

*UPDATE Employee: JA Reply
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i tried to find where i could get a part for a fridge but ended up paying money for an apparent free trial/ trying to cancel the membership is at present almot impossible.

This report was posted on Ripoff Report on 06/22/2015 04:34 AM and is a permanent record located here: https://www.ripoffreport.com/reports/justanswer/internet/justanswer-says-it-is-free-and-end-up-paying-money-but-seems-you-cannot-close-account-ca-1237106. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

JA Reply

AUTHOR: Adam-JAhelp - (USA)

SUBMITTED: Monday, June 22, 2015

POSTED: Monday, June 22, 2015

Dear Tallboy,

 

I’m very sorry to hear about your experience and for any confusion. There are plenty of free information sources on the internet but JustAnswer is not one of them. I’m Adam and I work for JA. I have sent you a private message so I can take care of your refund immediately.

 

You may reach us anytime through the Contact Us link on our Help page.  Our Customer Support team is available 24/7 to help.

 

Please let me know if there is anything else I can do.  We’re here to help and we’ll work with you until you’re satisfied.

 

- Adam

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