JustFashionNow.com JustFashionNow is a SCAM website. Don't be fooled by the low prices and glitzy photos. You are throwing your money away if you buy from these scammers!! City of Industry California by Way of China

My Wife sent me a screen shot of shoes that she had viewed on Facebook from a company called JustFashionNow.com.      I should have checked ripoff report first but since the items were posted on Facebook I thought that they would be a legitimate company - - - wrong!!!

I ordered my Wife's shoes on April 30th and received an email thanking me for my order.  The email also noted that I should expect to receive the items no later than fifteen business days from the point of purchase.      Twenty-four days later I sent an email to the company (which is discovered was based in China) and they indicated via an "form" email that that there was a delay in the shipment and that my order would be processed soon.      After that I went to RipOffReport and discovered the ugly truth about JustFashionNow.com.    

After reading the reviews for JustFashionNow.com on this web site I decided to contact Paypal to dispute the transaction.   I couldn't really report this as an unauthorized use of my card because I actually placed the order for what I thought was a legitimate company.   I called Paypay, carefullly walked the customer support person at Paypay my situation, and she entered the dispute for me - - - even though I was on the Paypal site and could have easily done that myself.      The customer support rep insisted that she complete the task and told me to call within 10 days for a status update.   The customer agent from Paypal indicated that if JustFashionNow doese NOT respond that I will get an automatic refund - - but that I would have to call in for it???? 

That didn't sound right so I went back online to the "Resolution" site in paypal.     The customer service agent at Paypal DID NOT write in my grievance as I would have.    She simply stated that "Company is not being responsive tome" with the typo.    The problem is, that is not what I conveyed to the customer service agent during my ten minute conversation.    SO-- if you are going to file for a "Resolution" with Paypal better do it yourself so you can get the grievance correct as I am now concerned that what the customer agent typed in on my behalf might have been worded incorrectly to enable JustFashionNow to escape the refund that I feel I am owed.      

JustFashionNow did respond to me with the same wording that you have probably heard from other folks taken in by this scam:   This is copied and pasted from the original email that I received from JustFashionNow:    

"We regret to inform you that the delivery of your item(s) in order xxxxxxxxx may be delayed. It may be scheduled to ship out from our warehouse in 10-15 business days.   Can you wait for the item(s) and keep them for another event? We will email you a shipping notification once the order is shipped. For the delay issue, we would like to compensate you with either 10% money refund or 15% store credit of the delayed items’ value. You can contact us to refund you this amount after you receive them and keep them."       

This is the same robotic response that I have seen posted in other reviews of JustFashionNow.     I will be following up with PayPal to get my credit BUT BE SURE TO POST YOUR OWN RESOLUTION WITH PAYPAL SO THEY CAN'T USE THE AGENTS "FINE PRINT" THAT IS ENTERED TO DENY YOUR REFUND.