Report: #450905

Complaint Review: Kayako - Boise Idaho

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Ripoff Report is Xcentric Ventures

Submitted: Mon, May 11, 2009
Updated: Tue, November 10, 2009
Reported By: — Fullerton California

Author Confirmed

Why?

Kayako 917 Lusk Suite 110 Boise, Idaho U.S.A.

Phone:
Web:
Category: Internet Fraud

Kayako Well Sell you virus infected software and then want payment through a foreign bank Boise Idaho

*UPDATE Employee: Kayako is not associated with firemicrosoft.net

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Kayako runs some site at:
http://firemicrosoft.net
This site is some offshore 3rd party bank ripoff. They run a transaction on your credit card and then they let you download virus infected software. When you try to get a resolution they just pretend that whatever you say is not true. This is a big internet ripoff with no phones and a shell game for responsibility. Don't pay them anything ever!

Jim
Fullerton, California
U.S.A.

This report was posted on Ripoff Report on 05/11/2009 11:22 PM and is a permanent record located here: https://www.ripoffreport.com/reports/kayako/boise-idaho-83702/kayako-well-sell-you-virus-infected-software-and-then-want-payment-through-a-foreign-bank-450905. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:

0Author

1Consumer

0Employee/Owner

#1 UPDATE Employee

Kayako is not associated with firemicrosoft.net

AUTHOR: Jamie edwards @ kayako - (United Kingdom)

SUBMITTED: Tuesday, November 10, 2009

POSTED: Tuesday, November 10, 2009

My name is Jamie Edwards, Operations Manager at Kayako.

We are in no way associated with "http://firemicrosoft.net". This website appears to be illegally reselling pirated copies of Kayako software.

To clarify:

1) Kayako is in no way associated with "http://firemicrosoft.net"
2) "http://firemicrosoft.net" is not authorised to resell Kayako software
3) As far as Kayako are concerned, "http://firemicrosoft.net" is operating illegally by selling pirated software

Unfortunately, it appears as though the reporter (Jim) has purchased Kayako software from this website, and has received pirated software.

Jim has no contract with Kayako and he is not a Kayako customer.

As a goodwill gesture to Jim, we will happily sell him a license at a discount to cover the amount he has spent ($30.00, according to the site) purchasing the pirated copy of Kayako software from this website.

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