Lear Financial REVIEW: Lear Financial is committed to total customer satisfaction. Lear Financials core business principle is to provide the highest standard of customer care to investors seeking to diversify their portfolios and guard against market volatility through timely investments in gold, silver and other precious metals. Coast to coast.

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*UPDATE: Lear Financial pledges their commitment to Rip-off Report Corporate Advocacy, Business Remediation and Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. Lear Financial is recognized by Rip-off Report as a Verified Safe business.

Rip-off Report REVIEW:

Editors UPDATE: Positive rating and recognition has been given to Lear Financial for its commitment to excellence in customer service.

Ripoff Reports discussions with Lear Financial have assured us that Lear Financial has made customer satisfaction a core principle and that Lear is constantly seeking ways to improve its already high standard of customer care. This means that Lear Financial will provide accurate, timely and courteous information to its clientele and that Lear staff will work quickly to satisfactorily resolve any client questions or concerns.

It also means that Lear is committed to learning from its customers through regular, voluntary follow-up calls and conversations. This feedback helps Lears customer care team to correct any mistakes and to ensure an even higher standard of customer service in the future.

Rip-Off Reports was pleased to learn that Lear Financials president, Kevin DeMeritt, deliberately focused on excellent customer service as a business hallmark in order to make Lear stand out from other gold and precious metals investing firms. Indeed, great customer service is what DeMeritt terms the Lear Advantage.

As an investment industry leader, Mr. DeMeritt understands that Lear clients investments are precious and that Lear has a responsibility to meet the highest standards of transparency, integrity and customer assurance. Lears goal is to establish a long-term relationship with its clients and understands that it can only do so by providing them with the best and most timely information and guidance.

A top executive at Lear Ripoff Report that Mr. DeMeritt is an innovator constantly looking for ways to provide added value to his customers. Kevin understands that the world is changing and that investors needs change just as fast. He strives to provide clients with real-time answers to real-time questions about precious metals investing. His goal is to provide the best and most responsive customer service in the industry, whether through knowledgeable and friendly customer care representatives, or through constantly-updated information on Lears full-service website. Kevins philosophy is: Never make a customer wait, never make a customer wonder.

Lear Financials customer care team notes that the expertise of Lears senior management gives Lear clients confidence. DeMeritt, predicted the market crash of 2001 on national radio and the ensuing strength of gold as an investment. He has steered Lear to a position as one of the most prominent precious metals investing companies in America, with frequent endorsements from a range of media leaders, including the Rush Limbaugh Show, Michael Medved, Dennis Prager, George Noory, Laura Ingraham, Mike Gallagher, Oliver North, Noah Hutchings, the late Marlin Maddoux and many others.

More importantly, DeMeritt and his team have helped thousands of investors protect their savings and retirement through the well-timed purchase of precious metals. As a result, Lear clients report high customer satisfaction.

Lear Financial recognizes that complaints posted on Rip-off Report (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by Rip-off Reports Investigation Lear Financial has instituted systematic changes to ensure that problems are resolved quickly and quality standards remain high.

In summary, after our investigation, which included discussions with Mr. DeMeritt and many of his past and current associates, Rip-off Report is convinced that Lear Financial is committed to delivering high quality services resulting in total client satisfaction.

Read more about why consumers should feel confident when doing business with a member of Rip-off Report's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.

Read about Rip-off Report Corporate Advocacy Business Remediation & Customer Satisfaction Program,.. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. this program works.

SPECIAL NOTE ABOUT MOST OF THE REPORTS FILED ABOUT LEAR CAPITAL:

As a matter of policy, when a business becomes a member of the Corporate Advocacy Business Remediation and Customer Satisfaction Program they agree to allow Ripoff Report to contact every person who filed a complaint so they can make things right with them. In order to confirm that each and every complaint was resolved, Ripoff Report emailed the author of all the reports about Lear Financial.. Fortunately, the posting of false reports is not the norm, .. ..Sadly in this case, most of the reports posted about Lear were filed by the same person., and the Reports that were not posted by the same person all looked suspicious.. Ripoff Report has the evidence. Ripoff Report waited more than 2 weeks to post this UPDATE. As of today, Ripoff Report has not heard back from one person regarding any Report about Lear Financial.

It is the opinion of Ripoff Report, because the Precious Metals industry is so competitive, that it is more than likely unscrupulous cut-throat competitors posted the reports about Lear. Executives at Lear admit to Ripoff Report they are not perfect, as no company or individual ever is, but, the people at Lear have made a commitment to do their best to always do right and what is fair by their customers. If any of our readers feels a member of the Corporate Advocacy Program did not do right by them, to please contact us here at Ripoff Report. editor@ripoffreport.com

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NOW TO THE ORIGINAL REPORT THAT WAS FILED
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Kevin DeMeritt, Lear Financial What I experienced at Lear Finacial Ripoff Santa Monica California

My experiences at Lear Financial was not the best experience as an employee, in how I was treated or how I viewed the clients getting treated. Lear was always a man driven company. Even other women employees have commented on how Kevin DeMerrit only respects men in the company. Women don't really get any respect from Kevin DeMeritt or the brokers he hireed.

Kevin DeMeritt is greatest man in the world in the eyes of the companies he advertises with, acting very well educated and proper around them. But the longer I worked there I saw that in reality he was vocally intimidating to everyone in that office, using threating language or gestures that made people cower. If they only knew that he has a very violent temper. I have experienced that first hand. He screamed at me and other women many times. I cried at work many times, other women have as well, but there was no one to help us. Kevin DeMeritt once screamed sexually vulgar profanities at a woman during dinner a company Christmas party, in front of maybe one hundred people.

I would say there are many faces to Kevin DeMeritt's personality. When he needs help because there is something going wrong with the company (caused by him usually)or needs people to be on his side, (to lie for him, many times) he would be the nicest person you have ever met. But once that was done he went back to being the man who just does not respect you.

As a woman you always felt tension in that office because it was mainly made up of men. Men that you can't say anything to because if you say the wrong thing and it got back to Kevin DeMeritt you got reprimanded, wrongfully.

There was always someone winking an eye at me or asking me out. I felt that they felt they had the right to say or do whatever they want. And there was not much respect to women that came to visit the office. Many times other woman I knew came to visit and one of the brokers or Kevin DeMeritt would say something sexually inappropriate to them.

I felt that you cannot say anything that did not in some way support the way the company is ran even if you do not agree with the way things are going. It's almost like talking to air when you do say something because nothing ever gets resolved.

I felt that many of people working at Lear make the highest amount of money because they are kissing Kevin DeMeritt's back side and lying to customers. Some of those people don't even deserve to be in the position that they are because they have no previous experience. They are there because somewhere along the way they have helped Kevin DeMerrit with information or other things and so therefore they are privileged employees. These employees have no people skills or that was their first job ever and they are making much more than $100,000 per year. It that Kevin prefers to work with males because he thinks they are better than women or smarter than women. Kevin looks down on women, I don't know why. I remember talking to many other women who know Kevin, and we all share this same opinion.

The company in my opinion is based on a lot of deceit for both the client and employee. I offen wondered with amazement how that company is still in business.

May be because people were afraid to speak out because they don't want something to happen to their jobs or simply because then they don't want to be the center of attention. By this I mean they don't want each and every one of their moves to be watched. Everyone in my personal life wanted me to quit or file my own lawsuit. I bet many can sue them, if they wanted to. I quit.

I do know that the brokers recorded clients because I heard them practice after work while listening to tapes with the clients (often making jokes or planning sales scams)that they had already pitched. They did that for training purposes I don't think that any of the clients had any knowledge at the time that they were being recorded. Many of those tapes lingered around in the office. As a matter of fact Kevin DeMeritt would use those tapes to train the new brokers. I have heard Kevin DeMeritt tell the brokers to tape their pitches and take them home and practices his pitches. They lied a lot.

The client got sold and then they are forgotten about. In many instances the client will call the broker many times after they have been sold because they have a question in regards to their portfolio. But many of the calls went unanswered. I witnessed brokers not wanting to deal with the aftermath of what they have done to the client.

I felt bad because many clients are older people that feel they are safe investing but reality they are not. Those brokers were so greedy that they don't care what happens to the client's portfolios once they have already gotten paid their commissions. Once the clients purchased "if" they were lucky enough to realize they were scamed their attempts to cancel were treated with disregard, more deceit or ingored.

a woman point of view
Los Angeles, California
U.S.A.