UMG Buyers Edge Aka King Size/King Size Direct Automatically subscribed me to a subscription service, UMG Oakland California

My wife purchased clothing from a King Size catalog in June 07. On June 5th we discovered a $1.00 charge against our bank account listed as UMG Buyers Edge. We figured one or the other bought something and forgot about it.

In doing our taxes I discovered $11.99 withdrawls from our bank account beginning in July 07 and continuing every month thereafter including this month, January 08 to the tune of $84.93.

I called Buyers Edge and they said my wife checked a box on the internet subscribing to some buyer's club thing. We sometimes buy our clothing through the internet but from famous stores with internet capabilities. The order from King Size was from a catalog, not the internet and we NEVER join buyer's clubs.

I called UMG who said they could only give back the last two months of $11.99. I told them that this was fraud and they said that if I could prove my wife had not checked the box ordering the service they would refund all charges. How does one prove an unchecked box?

I filed a report with the NH Department of Justice, the Consumer Protection Agency, the Federal Trade Commission and my bank. If I hear anythng back from them I will post it here.

Dr Dean

DrDean
Peterborough, New Hampshire
U.S.A.