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Report: #1453925

Complaint Review: KT Communications, Inc - Phoenixville Pennsylvania

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  • Reported By: Dennis — Allentown PA United States
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  • KT Communications, Inc 4 Prizer Rd Phoenixville, Pennsylvania United States

KT Communications, Inc Misleading prices/overcharging Phoenixville Pennsylvania

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Internet ad claims no connection fee and prices as low as 19.95 for 15 minutes for live talk, .25 per min for recordings. My call was about 19 minutes in total.  1-2 minutes in the menu, maybe five minutes listening to a recording, and the balance on a live call.  No mention in the phone menu system about what the charge would be. 

The following morning I found three charges from this company - 32.95, 20.90 and 86.00.  A twenty minute call cost a total of 139.85.  Even if we ignore the time spent on a recorded story, that comes out to $7 a minute.  Factoring in the time spent on a recording, closer to $10/min.  And there was nothing in the menu prompts to even suggest I was going to be charged at that rate.

This report was posted on Ripoff Report on 07/29/2018 08:24 AM and is a permanent record located here: https://www.ripoffreport.com/reports/kt-communications-inc/phoenixville-pennsylvania-19460/kt-communications-inc-misleading-pricesovercharging-phoenixville-pennsylvania-1453925. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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