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Report: #1217111

Complaint Review: LANDMARK APARTMENT TRUST - LAWRENCEVILLE Georgia

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  • Reported By: consumer — Atlanta Georgia USA
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  • LANDMARK APARTMENT TRUST 100 VERANDA CHASE LAWRENCEVILLE , Georgia USA

LANDMARK APARTMENT TRUST I APPLIED FOR A UNIT ON THRU THE WEBSITE AND IT WAS HAVING ISSUES LAWRENCEVILLE Georgia

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I USED THE APT COMPLEX WEBSITE TO APPLY FOR A UNIT AND DURING THE PROCESS THE SITE STARTED FREEZING AND DOING ALL KINDS OF WEIRD THINGS , FINALLY I GET TO THE END AND START TO ENTER MY PAYMENT INFORMATION AND DURING THE ENTRY I GET TRANSFERRED TO A SCREEN THAT SAID THANK YOU FOR APPLYING. i HAD NOT FINISHED THE ACCOUNT NUMBER , SO THE COMPLEX STATED I AM APPROVED BUT MY FUNDS WERE NOT PAID, NOW THEY WANT ME TO PAY 150.00 NSF FEE I WAS EXPLAINING IT WAS NOT MY FAULT ITS YOUR WEBSITE!  THE LEASING AGENT SARA SANCHEZ STATES THAT 25 PEOPLE BEFORE ME APPLIED AND HAD NO ISSUES !!! UMM I REPLIED THAT MEANS NOTHING I HAD ISSUES THAT SHOULD BE INVESTIGATED AND I SHOULD NOT BE ASSESSED A PENALTY FOR A ISSUES THAT WAS BEYOND MY CONTROL.  I ALSO HAS THE DIS PLEASURE OF EMAILING THE ASSIST. MGR. DIAMOND WRIGHT.  AND WAS TOLD THEY COULD NOT WAIVE THE CHARGE I HAD TO PAY IT WETHER I MOVED THERE OR NOT !!!!  WHAT CUTOMER SERVICE " AT NO POINT DID THEY CARE ABOUT MY ISSUES OR CONCERNS THEY JUST WANTED TO CHARGE ME THIS RIDICULOUS FEE.  NO CUSTOMER SERIVCE .. JUST RUDE .. ATTACKING BEHAVIOR , I ASKED FOR THE NUMBER TO CORPORATE AND WAS SENT BACK A EMAIL ONLY PROVIDING ME A EMAIL ADDRESS STATING THEY CAN ONLY GIVE ME A EMAIL ADDRESS " WOW " REALLY WELL AFTER A GOOGLE SEARCH I WAS ABLE TO GET THE PHONE NUMBER 813 281 2907 AND ADDRESS 3505 EAST FRONTAGE RD. SUITE 150 TAMPA, FLORIDA 33607.  i want to just warn people of this scam..also i had no NSF from my bank because during the input process the screen went to the thank you for applying!!!    I asked for a phone call from Diamond Wright and I got a email stating Brad Thompson the property MGR will call me Monday,,  because Diamond and Sara spoke to him about this issue..    I bet they did not tell the truth .. only enough to get him on their side ..BUT I HAVE A EMAIL THREAD OF THIS WHOLE MESS ..ON TO THE BBB SITE AND BLOGS NOW

 

 

This report was posted on Ripoff Report on 03/20/2015 12:41 PM and is a permanent record located here: https://www.ripoffreport.com/reports/landmark-apartment-trust/lawrenceville-georgia-30044/landmark-apartment-trust-i-applied-for-a-unit-on-thru-the-website-and-it-was-having-issu-1217111. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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