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Report: #1103565

Complaint Review: Laserpointerpro.com - NORTH POINT, HK, 999077 Internet

  • Submitted:
  • Updated:
  • Reported By: Jim — Key Largo Florida
  • Author Not Confirmed What's this?
  • Why?
  • Laserpointerpro.com UNIT 01A 10/F, CARNIVAL CAMMERCIAL BLDG 18 JAVA RD Internet Hong Kong

Laserpointerpro.com, aka Z.TERS TECHNOLOGY LIMITED Charged credit card full amount; never delivered product; never responded to contact requests NORTH POINT, HK, 999077 Internet

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Found Laserpointerpro on the internet with what appears to be a nice selection of products.

Ordered two lasers and was immediately charged full amount on my credit card.

Company states free shipping, with a 15 day delivery time.

After 15 days, the product had not arrived.  Began sending daily messages to the contact provided on the internet page service@laserpointerpro.com.  To this date I have never recieved a reply and know my email is working with the company.  I recieve both an intial order confirmation, and then a newsletter sign up confirmation.

The only tracking number is a Sweden Post number that says is expired.  The company address is listed as Hong Kong and the legal jurisdiction states New York.

Bottom line is DON'T order anything from this company, or any company that does not reply to messages sent to their "contact us" site or provide any other means of contact.

Feeling Ripped Off but should have known better !!

This report was posted on Ripoff Report on 12/02/2013 09:05 AM and is a permanent record located here: https://www.ripoffreport.com/reports/laserpointerprocom/internet/laserpointerprocom-aka-zters-technology-limited-charged-credit-card-full-amount-never-1103565. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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