Complaint Review: Lavasoft - Internet
- Lavasoft Internet United States of America
- Phone:
- Web: www.lavasoft.com
- Category: Computer Software
Lavasoft Ad Aware Lavasoft Ad Aware Internet
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Ad Aware will not start on my system. It does start in browser but I cannot scan my computer for viruses nor check settings. I called customer service/sales who put me through to customer support, who offered to "fix" my computer (he told me that I have infections/viruses) for $220.00 per year.
I told him this was a preposterous idea that I should pay $220.00 to start and run a $50.00 program.
Other than download and run program, there are NO further instructions.
Please note that I am a certified Dell technician as well as Qualxserv and unisys and used to tell my customers about your product and until today, swore by it. What shall I tell them now? What would you tell your customers if the shoe were on the other foot?
I have been an avid Ad Aware user since 2004.
This report was posted on Ripoff Report on 09/16/2012 07:40 PM and is a permanent record located here: https://www.ripoffreport.com/reports/lavasoft/internet/lavasoft-ad-aware-lavasoft-ad-aware-internet-942154. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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