LeanSpa charge my account for several products after I had cancelled when I called to be refunded they said that I would see the refund in 30days when it did not appear I tried to call and now I sit on hold f Orange , Connecticut

I tried the product for less then 30days realized it wasn't going to work for me I cancelled and returned the product before the  30day date my account was charged $79.00.  I called and confirmed I had cancelled they stated yes I asked about my refund they customer service person confirmed it.  I checked my account and no refund so I called back on 5/24/2011 when I noticed 3 more charges to my account I complained and asked for a refund she confirmed I would see my refunds in 30days I checked again in 30days no refund.  I called to find out what was going on and now I am unable to get ahold of anyone it is an automated customer service line I chose to speak with a customer service person I was placed on hold each time I am on hold with in 20 to 30 min I am disconnected.  I have emailed customer service and I have never gotten a response.