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Report: #431084

Complaint Review: Legal Authority - Ephraim Utah

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  • Reported By: Miami Beach Florida
  • Author Confirmed What's this?
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  • Legal Authority P.O. Box 704, 43 East450 North Ephraim, Utah U.S.A.

Legal Authority They did not deliver what was promised and will not give me a refund for their breach of terms. Ephraim,Utah

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I registered with this service in January 2009. At the time of registration, the sales representative promised me 3 versions of my resume and 3 versions of a cover letter, we also selected search parameters for obtaining contact information to send my resumes to, once they were completed.

Despite this express promise - LegalAuthority has only provided me with 1 version of my resume, which I was not even satisfied with. When I contacted my representative about the fact that there were 2 other versions due - she confirmed that she had made such a promise and told me that other versions would be appearing as soon as possible. That was on February 5, 2009.

After a few weeks, I realized that this service was not able to deliver what it promised and I wanted a partial refund. I paid $775 dollars to get 3 versions of my resume, 3 versions of a cover letter and approxmimately 500 printed resumes and cover letters with addressed envelopes to approximately 500 various job openings/opportunities.

I only received one first draft of 1 resume and 1 first draft of 3 cover letters. I did not receive any other resumes and I did not receive any services/printed out copies/contacts/envelopes, etc.

On or about 02/16/09 I contacted my representative and indicated that I wanted to cancel the account and receive a partial refund for services not used. She indicated that I could not cancel online or via phone, but had to send in a physical letter. On or about 02/17/09 I mailed my physical cancellation request and request for a partial refund (I was asking for $500 back out of the $775 I paid.)

I have followed up via email and phone calls to their customer service department - but I continue to get the "run around". They have not provided any additional services, nor do I want them to do so anymore. And, they have not responded to my requests for cancellation or refunds.

Anonymous
Miami Beach, Florida
U.S.A.

This report was posted on Ripoff Report on 03/05/2009 11:08 AM and is a permanent record located here: https://www.ripoffreport.com/reports/legal-authority/ephraim-utah-84627/legal-authority-they-did-not-deliver-what-was-promised-and-will-not-give-me-a-refund-for-t-431084. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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