Ripoff Report Needs Your Help!
X  |  CLOSE
Report: #131363

Complaint Review: Legalmedsonline - Internet

  • Submitted:
  • Updated:
  • Reported By: Butler New Jersey
  • Author Confirmed What's this?
  • Why?
  • Legalmedsonline legalmedsonline.com Internet U.S.A.

Legalmedsonline ripoff misrepresenting scam Internet

*UPDATE Employee: Response to a very inaccurate complaint.

Show customers why they should trust your business over your competitors...

Is this
Report about YOU
listed on other sites?
Those sites steal
Ripoff Report's
content.
We can get those
removed for you!
Find out more here.
How to fix
Ripoff Report
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

This website leads the consumer to believe that they are purchasing a perscription medication online. It supplies pictures and details about the drug along with the price and each picture has a button that says buy now. When you buy the perscription a page comes up from Pangea Processing that says you have just become a member and were billed 32.95 for your monthly membership and will be billed 32.95 to your credit card every month. I was also billed $3.27 processing fees. They said it would appear on my credit card as Pay-ecom. This site provides nothing for your money. I have alerted my credit card company and I also immediately email legalmedsonline. Needless to say I got no response and the credit card company said that they cannot credit my card for this charge. Beware.

Kathleen
Butler, New Jersey
U.S.A.

This report was posted on Ripoff Report on 02/14/2005 05:35 PM and is a permanent record located here: https://www.ripoffreport.com/reports/legalmedsonline/internet/legalmedsonline-ripoff-misrepresenting-scam-internet-131363. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?

Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
1Consumer
0Employee/Owner

#1 UPDATE Employee

Response to a very inaccurate complaint.

AUTHOR: Pangea - (U.S.A.)

POSTED: Thursday, February 24, 2005

I should begin by saying that the original joined legalmedsonline.com on the 12th of February, our records show that her account had already been cancelled AND refunded in full by the 16th of that same month. That's a pretty timely response, especially given our current customer service load of 700+ emails alone per day. We're quite sorry that your experience with legalmedsonline.com was atypical from that of the rest of our satisfied customers, however it's important that we clear up a couple of the incorrect assertions you put forth.

First and foremost, legalmedsonline explicitly states that we sell no medication whatsoever. In fact, this information is prominently displayed
directly above the form into which one enters their credit card info. Many sites bury this information somewhere deep in the site. To clear up any possibility of confusion we display it where it cannot be missed. If you are curious then by all means check it out for yourself at this link: http://legalmedsonline.com/join.php

Legalmedsonline is purely a membership-based service providing access to low-cost, discounted prescription medication in an easily searchable format. Our customers can search by medication name and be presented with a complete list broken down by dosage, quantity, supplier and pricing, along with specific medical information about each drug. After choosing the medication, price and dosage the member is passed directly to the ordering page of the partner pharmacy supplying that particular medication.

As far as the monthly subscription to the service is concerned, you'll notice that 'recurring' is also clearly stated on the order form at the above link. This membership is, of course, cancellable at any time. In fact, as a best practice to our customers, we go beyond other sites and offer a money-back guarantee that can be taken advantage of any time during the first month of ones membership! So yes, as the original poster stated, you'll be rebilled monthly, but the power to cancel and even receive a refund is in your own hands. Additionally we do use more than one billing processor, as all online merchants do, so as to always have a backup and provide 100% uptime to those wishing to sign up, regardless of time of day.

Our comittment to customer service is unparalleled, in fact I'd like to challenge anyone to find a site offering our service that provides such extensive means for facilitating customer contact. We offer a twenty-four hour toll-free call center, round-the-clock email support for inquiries as well as Web-based live chat for customers to interact with our Customer Care reps in real-time. You can see as much here--> http://www.legalmedsonline.com/contact.php

We're always happy to answer questions from non-members, feel free to email us directly at customercare@pangeaprocessing.com if you have any.

Respond to this report!
What's this?
Featured Reports

Advertisers above have met our
strict standards for business conduct.

X
What do hackers,
questionable attorneys and
fake court orders have in common?
...Dishonest Reputation Management Investigates Reputation Repair
Free speech rights compromised

WATCH News
Segment Now